Contact information

F.I.L BEV & CO. Last updated: July 28, 2026

We'd love to hear from you! Whether you have a question about a product, need help with an order, want to request a cancellation or refund, or just want to say hi, here's how to reach us.

Business Name

F.I.L Bev & Co.

Email

📧 bobateaandli@gmail.com

This is the best and fastest way to reach us. We aim to respond to all inquiries within 1–2 business days.

What We Can Help With

  • Order questions or order status
  • Cancellations and order changes
  • Returns, refunds, and damaged/incorrect items (see our Return & Refund Policy)
  • Shipping and local pickup questions (see our Shipping Policy)
  • Product questions (ingredients, allergens, sourcing, etc.)
  • General feedback and inquiries

Local Pickup Location

If you've selected local pickup at checkout, we will contact you directly by email with the pickup location, date, and time.

Response Times

As a small business, our team is small too! We do our best to respond within 1–2 business days, but response times may occasionally be longer during high-volume periods (holidays, promotions, etc.). Thank you for your patience.

Business Hours

We're an online-first business, so orders and inquiries can come in anytime — we'll get back to you as soon as we can during our regular business hours.


For policy-specific questions, please also refer to our Terms of Service, Return & Refund Policy, Shipping Policy, and Privacy Policy.